IT Service Desk Jobs For BE / B.Techs in Unisys India at Bangalore –
January 2015
Job Title : IT Service Desk Exec
No of Posts : 30
Name of Company : Unisys India Pvt. Ltd.
Experience required : 1 – 4 yrs
Location of Job : Bengaluru/Bangalore
Job Responsibilities :
Walkin Time : 10 AM to 4 PM
Salary Package : INR 2,25,000 – 3,50,000 P.A.
Walkin Venue :
Unisys Global Services India
Purva Premier, No. 135/1,
Residency Road, Bangalore 560025
(Opp. To Bangalore Club, Near Richmond Circle)
Apply : Email ur cv to arun.santhojirao @unisys.com.
Description of Company :
Unisys India Pvt. Ltd.
Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients. We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology.
Unisys India was established in 2004 in Bangalore. We have strengthened tremendously in terms of headcount and infrastructure, as well as capabilities to become an integral part of the Unisys global delivery organization. Today, we have three state-of-the-art facilities – two in Bangalore and one in Hyderabad.
At Unisys India you will see a representation from most functions of Unisys. Be it product development for Systems & Technology, application design and migration for Global Industries, service desk / enterprise computing / ITIL processes / field operations back office for GOIS or extensions of various Unisys corporate functions. We are here today because of our relentless efforts towards timely, quality and cost efficient deliveries, all meant to drive a high level of customer satisfaction at a compelling cost.
Website:http://www.unisys.com
Job Title : IT Service Desk Exec
No of Posts : 30
Name of Company : Unisys India Pvt. Ltd.
Experience required : 1 – 4 yrs
Location of Job : Bengaluru/Bangalore
Job Responsibilities :
- To act as a single point of contact (SPOC) for all IT Customers.
- To maximize service availability.
- To restore service whenever possible.
- To provide desk-side services, desktop management and device lifecycle management and provide business systems support.
- Maintain Hosted client services for extended application and client access.
- Create Portable user profiles to enable agility.
- Stateless device deployment to ease support and replacement.
- Creation of a detailed products catalogue containing all possible devices in a company to add/remove/update products at any time
- Optimization of existing desktops and provide the foundation services for emerging desktop virtualization technologies.
- Creation of content for Self-Service Portal Solutions and L0 support
- Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
- Escalates complex problems to the Remote Support Engineering staff or Field Engineering.
- Typically provides technical support for Internal and External customers.
- B.E. / B. Tech (any branch; no percentage criteria), B.Sc., BCA, B.Com, BBA, BBM, BA & Diploma, PUC. Candidates having backlogs in the graduation can also apply.
- Excellent verbal and written communication.
- A+ or MSCDT certification (Not mandatory)
- Willingness and ability to work in shifts (24 x 7).
- Good Knowledge On Operating Systems, Hardware, Networking and MS Applications
- Multitasking and coordination skills
- Team Player.
- Well versed with technology (understanding of networks, monitoring, DBMS, Windows)
- Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
- Communication skills – written and verbal
- Ability to work in a pressurized environment and able to deliver against a tight timescale.
- Act Independently and be self-motivated
- Excellent Problem Solving and Customer Service Skills
Walkin Time : 10 AM to 4 PM
Salary Package : INR 2,25,000 – 3,50,000 P.A.
Walkin Venue :
Unisys Global Services India
Purva Premier, No. 135/1,
Residency Road, Bangalore 560025
(Opp. To Bangalore Club, Near Richmond Circle)
Apply : Email ur cv to arun.santhojirao @unisys.com.
Description of Company :
Unisys India Pvt. Ltd.
Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients. We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology.
Unisys India was established in 2004 in Bangalore. We have strengthened tremendously in terms of headcount and infrastructure, as well as capabilities to become an integral part of the Unisys global delivery organization. Today, we have three state-of-the-art facilities – two in Bangalore and one in Hyderabad.
At Unisys India you will see a representation from most functions of Unisys. Be it product development for Systems & Technology, application design and migration for Global Industries, service desk / enterprise computing / ITIL processes / field operations back office for GOIS or extensions of various Unisys corporate functions. We are here today because of our relentless efforts towards timely, quality and cost efficient deliveries, all meant to drive a high level of customer satisfaction at a compelling cost.
Website:http://www.unisys.com
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